Last updated: 1 August 2026
1. Who we are
Apex Vehicle Solutions operates this platform. For privacy enquiries contact us via the details on the Contact page.
2. Data we collect
Account data (name, email, phone, address), vehicle details, order and job records, file metadata, payment references (not full card numbers), communications, and technical logs (IP, user-agent) necessary for security and audit.
3. How we use data
To provide the services, process orders, verify ownership where required, communicate status, improve security, meet legal obligations and prevent fraud.
4. Legal bases
Contract performance, legitimate interests (security, audit, service improvement), legal obligation, and consent where required (e.g. marketing).
5. Retention
Account and order data is retained for the life of the account plus a period required for legal, tax and dispute purposes. Security and audit logs are retained according to our retention schedule.
6. Your rights
Depending on applicable law you may have rights of access, rectification, erasure, restriction, portability and objection. Contact us to exercise these rights.
7. Security
We use encryption in transit, private object storage for files, access controls, audit logging and other technical and organisational measures appropriate to the risk.